HR Support for
GP Practices
General practice is where we do most of our work. Since 2004, Joanne Harding and Workforce Window have supported over 100 GP practices with the people side of running a surgery, alongside SMEs and other healthcare and childcare providers.
The HR challenges practices face
Practice managers and partners juggle patient care, contracts and compliance with very little time for HR. The issues we are asked about most often include:
Contracts of employment and changes to terms
Staff handbooks and HR policies that are up to date
Recruiting and keeping clinical and admin staff
Absence, performance and conduct issues, handled fairly
Disciplinary and grievance processes
Changes in the partnership or practice team
Keeping on top of new employment law
How we help
You get direct access to an experienced HR adviser who understands how practices work, without the cost of employing an HR team. We can support you with a one-off project, or on an ongoing basis so you always have someone to call.
Employment law and compliance
Advice on staying compliant as the law changes, and support when difficult people issues come up.
Policies and staff handbooks
Clear, practical policies and handbooks written for your practice.
Recruitment
Help to find, select and bring in the right people.
Training
Training for managers and teams, including developing leaders.
What practices say
"I've worked with Jo Harding for over 10 years across several practices, and I genuinely can't speak highly enough of her. She has supported us through some incredibly complex employee matters, always balancing what the business needs to achieve with making sure we stay safe, compliant and well-governed. That's where Jo really stands out. Her HR policies are clear, practical and easy for teams to follow, which has helped us create a fair and consistent approach across the business. She also keeps us up to date with employment legislation, which is invaluable. Personally, Jo has coached and supported me over the many years, helping me grow as a leader with a real focus on people and workforce. I'm incredibly grateful for her ongoing support, she is a trusted and highly valued partner."
Beverly Snell, CEO
Google review
"Joanne has helped our practice with both strategic planning and project management in many areas including: new pay scheme, implementation of staff handbook and HR policies, staff training and business development... I have no hesitation in recommending Joanne."
Dr Nav Chana
GP and Former Chair, National Association of Primary Care
"It is a pleasure to work with Jo. Her support has been invaluable to us as a small business, no question is a silly question for Jo! She has provided us with in depth training in line with the updated Employment Law changes as well as tailored training for other areas of HR. Highly recommend her for her expertise and support."
Rachael Dilley, Practice Manager, Surrey
Google review
Not a GP practice?
We work just as closely with SMEs, private healthcare providers and childcare settings. See our services or get in touch to talk about your organisation.
Prices
Support starts from £80 an hour. A typical project costs around £700 plus VAT, and an annual retainer starts from £2,200 plus VAT with no tie-in. All prices are plus VAT. See all prices