Privacy Policy
Workforce Window Ltd (company number 05031834) is committed to the principles of the UK GDPR and particularly to the concepts of privacy, the right to be forgotten and consent. In addition, we aim to ensure: transparency with regard to the use of data; that any processing is lawful, fair, transparent and necessary for a specific purpose; that data is accurate, kept up to date and removed when no longer necessary; and that data is kept safely and securely.
Our GDPR policy is available on request by emailing joanne@workforcewindow.co.uk. A copy has been made available to all clients, employees, contractors and suppliers associated with this company.
What we collect and why
When you use the contact form, sign up to our newsletter or complete the HR Health Check, we collect the details you give us (such as your name, email address, phone number, organisation and message) so we can reply to you, send you the newsletter you asked for, or send you your health check results. You can unsubscribe from the newsletter at any time using the link in every email.
If you complete our online HR Health Check and ask for your results, we also keep your answers and score with your contact details so we can send your results and follow up about them.
Where your details are kept
Enquiries, health check results and newsletter subscribers are held in our customer relationship system, FoundationsAI. Client invoicing and accounts are held in QuickBooks. We do not sell your details or share them with anyone for their own marketing.
Cookies
We use a small number of cookies. An essential cookie remembers your cookie choice. If you choose Accept all, we may also use analytics cookies to count visits and see which pages are useful. If you choose Decline, only the essential cookie is used. You can change your mind at any time by clearing your browser's cookies for this site.
Right to be forgotten
We recognise the right to erasure, also known as the right to be forgotten, laid down in the GDPR. Individuals should contact joanne@workforcewindow.co.uk with requests for the deletion or removal of personal data. These will be acted on provided there is no compelling reason for continued processing and that the exemptions set out in the GDPR do not apply. These exemptions include where the personal data is processed for the exercise or defence of legal claims and to comply with a legal obligation for the performance of a public interest task or exercise of official authority.
Subject access requests
We recognise that individuals have the right to access their personal data and supplementary information and will comply with the one month timeframe for responses set down in the GDPR. As a general rule, a copy of the requested information will be provided free of charge although we reserve the right to charge a reasonable fee when a request is manifestly unfounded or excessive, particularly if it is repetitive. If this proves necessary, the data subject will be informed of their right to contest our decision with the Information Commissioner's Office (ICO). Any fee will be notified in advance and will be based on the administrative cost of providing the information.
Data loss
If a data breach occurs that is likely to result in a risk to the rights and freedoms of individuals, the people affected will be informed as soon as possible and the ICO will be notified within 72 hours.
Your right to complain
If you are unhappy with how we have handled your personal data, please contact us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
GDPR contact
Any questions related to GDPR or to issues concerning data protection generally should initially be addressed to Joanne Harding at joanne@workforcewindow.co.uk or on 01243 671 884.